How tanim Works

A simple, streamlined process from onboarding to policy issuance and beyond

QIC Insurance
Qatar Insurance CompanyLicensed & Regulated Insurer

Quick Overview

Get started in 6 simple steps

01

Agency Signs Up

Complete registration and eKYC verification

02

Set Credentials

Receive email with secure link to activate account

03

Issue Policies

Start issuing policies to customers

04

Monitor Usage

Track credit and receive automated alerts

05

Make Payments

Pay invoices and restore credit

06

Scale Operations

Grow your business with tanim

Detailed Process

Everything you need to know about using tanim

1

Complete eKYC & Onboarding

Agencies complete annual eKYC verification to get started with tanim.

Submit required documentation
Complete identity verification
Receive master policy with unique numbering
Get assigned 10,000 AED credit limit
Deposit 5,000 AED security amount
2

Configure & Setup

Set up your agency profile and configure policy preferences.

Select default policy durations
Configure pricing and commissions
Set up notification preferences
Add team members and agents
Complete payment method setup
3

Issue Policies Instantly

Start issuing policies with our streamlined issuance process.

Select policy duration (30-365 days)
Enter passport details exactly as shown
Choose nationality from searchable dropdown
System auto-calculates end dates
Generate instant policy certificate
4

Download & Verify Certificates

Access and share policy certificates with QR code verification.

Download PDF certificates instantly
Share via email or WhatsApp
QR code for online verification
Verified watermark on scan
Access from policy listing or details
5

Manage Credit & Payments

Monitor real-time credit usage and make payments seamlessly.

View real-time credit balance
Receive alerts at 80% usage
Make payments via Stripe or bank transfer
Upload proof of payment
Instant credit restoration
6

Receive Support & Reports

Access 24/7 support and comprehensive reporting dashboards.

Raise support tickets with reference numbers
Track SLA compliance
Access MIS dashboards
Download transaction reports
Receive fortnightly invoices

Understanding the Credit System

How our flexible credit facility works

Credit Flow

1

Initial Setup

Deposit 5,000 AED and receive 10,000 AED credit limit

2

Issue Policies

Credit reduces with each policy issued

3

Receive Alerts

Get notified at 80% usage and every 5% thereafter

4

Fortnightly Invoice

Receive invoice every 14 days for credit used

5

Make Payment

Pay via Stripe or bank transfer within 14 working days

6

Credit Restored

Credit restored instantly after payment validation

Payment Options

Stripe Payment

Instant processing

  • Credit/Debit cards accepted
  • Automatic reconciliation
  • Instant credit restoration

Bank Transfer

Traditional method

  • Upload proof of payment
  • Validation by tanim team
  • Credit restored after validation

Partial Payments Supported

You can make partial payments, and credit will be restored proportionally.

Example: If you pay 50% of invoice, you get 50% credit restored